Hitting the Mark: Inspiration from 100 global retail brands
When & Where
About this Masterclass
To mark our twentieth anniversary, we aimed to produce a report that offered more insight than ever before.
As a result, we discovered the impressive steps brands around the world are taking to improve their customer experience. But we also found that a lot of brands were failing at the last hurdle, preventing them from having a completely customer-centric strategy.
We want to show you the channels, integrations, and tactics you can adopt to make the CX dream a reality.
Speaker - David Pyle, Senior Trainer at dotdigital. David has been a senior marketeer in various sectors for over 25 years (yes, since the very early years of the digital market!). He was a dotdigital client for over six years and has been the Senior Trainer at dotdigital for the last six years, working with clients in the ecommerce sector to develop their digital marketing on both strategic and tactical levels.
Don't forget that in order to access this masterclass, you must already have purchased a ticket to Ecommerce Unlocked. If you haven't done that yet, go here and buy a ticket before signing up for this masterclass.